The Legal Stuff

Privacy Policy & Terms of Use

Last updated: September 30, 2025

At Rebus, your privacy matters. We only collect the information you choose to share, and we keep it secure. This policy explains what data we collect, how we use it, and the rights you have.

At a Glance

Here’s what you should know about how we handle your information:

• We only collect what you provide voluntarily. Information is gathered through forms like downloads, requests, or newsletter sign-ups.
• We don’t sell or trade your data. Anything you share with us stays confidential.
• We keep your data only as long as needed. Up to 5 years after your last engagement, until we’re no longer providing you value, or until you ask us to delete it — whichever comes first.
• You control your data. You can request a copy, update it, unsubscribe, or ask us to delete it at any time.
• We use cookies. They’re there to improve your website experience. You can accept or decline them.

Rebus by Longbow Advantage

Rebus is a SaaS product developed by Longbow Advantage. While Rebus operates with its own entities in Canada, the U.S., and the U.K., it shares systems, people, and infrastructure with Longbow Advantage.

This means:

• You may receive communications from either Rebus (@rebus.io) or Longbow Advantage (@longbowadvantage.com).
• Subscription preferences are shared across both brands.
• Information you share with Rebus may also be used by Longbow Advantage.

Both companies are committed to protecting your privacy and respecting your communication choices.

For full details of Longbow Advantage’s privacy practices, you can review the Longbow Advantage Privacy Policy.

Using this Website

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with this privacy policy govern Rebus Data Services Inc. and its affiliated companies’ relationship with you in relation to this website.

The terms “Rebus,” “Rebus Analytics Platform,” “Rebus Data Services,” “Longbow,” “Longbow Advantage,” “us,” or “we” refer to the owner of the website. Rebus is a SaaS product developed by Longbow Advantage but operates as its own company with dedicated legal entities in Canada, the USA, and the UK.

The term “you” refers to the user or viewer of our website.

Who We Are

Depending on your location and services, your contracting entity may be:

• Canada
• Rebus SaaS & Services: Rebus Data Services Inc.
  7250 Mile End, Suite 201, Montréal, Québec, Canada H2R 3A4
• Consulting, Hosting, Support: Longbow Advantage Inc.
  7250 Mile End, Suite 201, Montréal, Québec, Canada H2R 3A4
• United States
• Rebus SaaS & Services: Rebus Data Services USA, Inc.
  Contracting Address: 2915 Ogletown Rd, Newark, DE, 19713
  Mailing Address: 455 E. Eisenhower Parkway, Suite 60, Ann Arbor, MI 48108
• Consulting, Hosting, Support: Longbow Advantage USA, Inc.
  455 E. Eisenhower Parkway, Suite 60, Ann Arbor, MI 48108
• United Kingdom
• Rebus SaaS & Services: Rebus Data Services UK Limited
  Suite 2d, Building 1, Eastern Business Park, Wern Fawr Lane,
  St Mellons, Cardiff, CF3 5EA

Terms & Conditions

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use is subject to the laws of Canada.

Privacy Policy

Commitment to Privacy

Rebus Data Services Inc. and its affiliated companies have created this privacy statement in order to demonstrate our firm commitment to privacy.

The Information We Collect

We collect only information voluntarily provided by the user and undertake that such information will be kept strictly confidential. Individual information provided to us will not be sold, traded, or made available to a third party.

While visiting our website, you may come across optional forms. These could include downloading collateral, requesting a follow-up call or email, subscribing to our newsletter, or another type of communication. Information gathered could include name, email, company name, job title, phone number, current projects, and interests. This data is used solely to provide you with the best and most relevant service.

How Long We Keep Your Data

We hold your data for whichever occurs first:

1. Five years after your last engagement with us.
2. Until we are no longer providing you with any benefit.
3. Until you ask us to delete or unsubscribe your data.

Use of Cookies

We may automatically collect certain non-personal information and data through “cookies.” Cookies enable us to preserve user preferences to enhance the site experience. You can set your browser to refuse cookies, but some features may not function properly. Our website includes a cookies notification so you may accept or decline upon arrival.

Your Rights to Your Data

You have full control over your data, including the right to:

• Request a copy of your data.
• Request to update or correct your data.
• Request to unsubscribe from communications.
• Request deletion of your data (except where we must retain it for administrative, legal, or security purposes).

Public Forums

Rebus may provide public forums for sharing comments or feedback (such as the Rebus User Forum). Information posted there is not confidential and may be read, collected, or used by others, including for unsolicited communications. Please take care when using these features.

International Users

If you’re based in the EU, UK, or certain U.S. states, you may have additional privacy rights under laws like GDPR or CCPA. We respect those rights, which include access, correction, deletion, and the ability to object to processing. If required, we also use appropriate safeguards for international data transfers.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Most changes will be minor, but any updates will be posted on this page.

Trademarks

“Rebus” is a registered trademark and “Demand More from Your Data” is a trademark of Longbow Advantage Inc. Other products or services mentioned may be trademarks of their respective companies.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact us:

📧 hello@rebus.io
📞 1-888-904-4005

Or by mail at the addresses listed under Who We Are.